> For the complete documentation index, see [llms.txt](https://support.omia.com.tw/support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.omia.com.tw/support/tui-fei-yuan-ze/wo-ding-gou-le-shi-ti-ke-cheng-bu-han-xian-shang-ke-cheng-dan-yin-ge-ren-yin-su-wu-fa-can-jia-ke-yi.md).

# 我訂購了實體課程（不含線上課程），但因個人因素無法參加，可以申請退費嗎？

有關實體課程的退費請參閱以下退費規則。

**一、退費標準** 

（一）學員於實體課程開課日前7日（不含開課日）提出申請者，須扣除行政費5%後進行退款。

（二）學員於實體課程開課日前6\~4日（不含開課日）提出申請者，退還全額費用之50%。

（三）學員於實體課程開課日前3日（不含開課日）至當天，恕不退費，恕不轉課。

（四）無固定開課日的實體課程，退費須扣除行政費5%。

**二、退費規範**

（一）退費方式為信用卡刷退，退費流程預計十個工作天。

（二）繳費後如因人數不足等主辦單位因素無法辦理時，所繳費用將全額退還。


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://support.omia.com.tw/support/tui-fei-yuan-ze/wo-ding-gou-le-shi-ti-ke-cheng-bu-han-xian-shang-ke-cheng-dan-yin-ge-ren-yin-su-wu-fa-can-jia-ke-yi.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.